Privacy Policy

Effective Date: January 1, 2025

Sunbridge Mortgage, Inc. ("Sunbridge Mortgage," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our mortgage services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, address, email address, and phone number
• Financial information necessary to process mortgage applications
• Government-issued identification information
• Employment and income information

We also collect information automatically when you visit our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Process and evaluate mortgage loan applications
• Communicate with you about your loan status, required documents, and closing details
• Send appointment reminders and important account notifications
• Comply with federal and state regulatory requirements
• Improve our services and website

3. SMS / Text Message Communications

By providing your mobile phone number and consenting during the loan application process, you agree to receive SMS text messages from Sunbridge Mortgage regarding:

• Loan application status updates
• Document requests and submission confirmations
• Appointment reminders
• Closing notifications and next steps

Message frequency varies based on your loan status. Message and data rates may apply.

To opt out of SMS communications at any time, reply STOP to any message. To request help, reply HELP. Opting out will not affect your loan application.

We do not sell or share your mobile phone number, SMS consent, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Mortgage investors, lenders, and underwriters as required to process your loan
• Credit bureaus and verification services
• Service providers who assist us in operating our business
• Government agencies as required by law

All information sharing is conducted in accordance with applicable federal and state laws, including the Gramm-Leach-Bliley Act.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss.

6. Your Rights

You have the right to:

• Access and correct your personal information
• Opt out of SMS communications at any time by replying STOP
• Request deletion of your information, subject to legal retention requirements

7. Contact Us

For privacy-related questions, contact us at:

Sunbridge Mortgage, Inc.
125 S Center Street, Mount Olive, NC 28365
Phone: (561) 940-4653
NMLS #2604817